Top Usability Testing Companies in the UK

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    Kosten pro Lead um mehr als das Sechsfache für niederländisches Eventtechnologie-Unternehmen gesenkt *
    13.000 potenzielle Zielkunden erreicht und 400 Möglichkeiten für den Schweizer Sporttechnologieanbieter geschaffen *
    Steigerung der Konversionsrate eines ukrainischen IT-Unternehmens um 53,61 TP3T *
    Die Zahl der jährlich neu gewonnenen Kunden des US-Softwareentwicklungsunternehmens stieg um 400% *
    Über 50 Geschäftsmöglichkeiten für britischen Anbieter von Architektur- und Designdienstleistungen geschaffen *
    Kosten pro Lead um mehr als das Sechsfache für niederländisches Eventtechnologie-Unternehmen gesenkt *
    13.000 potenzielle Zielkunden erreicht und 400 Möglichkeiten für den Schweizer Sporttechnologieanbieter geschaffen *
    Steigerung der Konversionsrate eines ukrainischen IT-Unternehmens um 53,61 TP3T *
    Die Zahl der jährlich neu gewonnenen Kunden des US-Softwareentwicklungsunternehmens stieg um 400% *
    Über 50 Geschäftsmöglichkeiten für britischen Anbieter von Architektur- und Designdienstleistungen geschaffen *
    Kosten pro Lead um mehr als das Sechsfache für niederländisches Eventtechnologie-Unternehmen gesenkt *
    13.000 potenzielle Zielkunden erreicht und 400 Möglichkeiten für den Schweizer Sporttechnologieanbieter geschaffen *
    Steigerung der Konversionsrate eines ukrainischen IT-Unternehmens um 53,61 TP3T *
    Die Zahl der jährlich neu gewonnenen Kunden des US-Softwareentwicklungsunternehmens stieg um 400% *
    Über 50 Geschäftsmöglichkeiten für britischen Anbieter von Architektur- und Designdienstleistungen geschaffen *
    Kosten pro Lead um mehr als das Sechsfache für niederländisches Eventtechnologie-Unternehmen gesenkt *
    13.000 potenzielle Zielkunden erreicht und 400 Möglichkeiten für den Schweizer Sporttechnologieanbieter geschaffen *
    Steigerung der Konversionsrate eines ukrainischen IT-Unternehmens um 53,61 TP3T *
    Die Zahl der jährlich neu gewonnenen Kunden des US-Softwareentwicklungsunternehmens stieg um 400% *
    Über 50 Geschäftsmöglichkeiten für britischen Anbieter von Architektur- und Designdienstleistungen geschaffen *
    Kosten pro Lead um mehr als das Sechsfache für niederländisches Eventtechnologie-Unternehmen gesenkt *
    13.000 potenzielle Zielkunden erreicht und 400 Möglichkeiten für den Schweizer Sporttechnologieanbieter geschaffen *
    Steigerung der Konversionsrate eines ukrainischen IT-Unternehmens um 53,61 TP3T *
    AI Summary
    Max Mykal
    Co-Founder @ Lengreo

      Einführung

      Choosing the right usability testing partner is essential for delivering intuitive, user-friendly digital products. The UK is home to some of the most experienced usability testing agencies, offering expert insights into user behavior and interface design. In this article, we highlight the top firms known for improving digital experiences through effective user testing services.

      1. LenGreo

      1. LenGreo

      At LenGreo, we support UK businesses by helping them understand how users interact with their digital products. Our usability testing services focus on gathering insights that help improve how websites, apps, and platforms function from the user’s point of view. We do this by carefully structuring tests, observing user behavior, and identifying friction points that might impact the overall experience.

      We work closely with our clients’ internal teams to make sure testing insights are used to improve usability and support larger business goals. Whether we’re working with tech firms, architecture companies, or consumer platforms, our goal is to help them make informed decisions based on real user feedback. Usability testing is often part of a broader engagement that also includes strategy, web development, and lead generation.

       

      Schlüssel-Höhepunkte:

      • Collaborate directly with in-house teams for testing integration
      • Experience working across sectors including software, biotech, and architecture
      • Use usability testing to inform broader marketing and product strategies
      • Presence in both the UK and Central Europe for closer collaboration
      • Focused on clear communication and measurable outcomes

       

      Dienstleistungen:

      • Usability testing and analysis
      • Optimierung der Konversionsrate
      • Website development and quality assurance
      • UX/UI prototyping and design
      • Digitale B2B-Marketingstrategie
      • Lead-Generierung und Terminvereinbarung
      • SEO and performance audits
      • Bezahlte Werbekampagnen
      • Content strategy and planning

       

      Kontakte:

      • Kupplungslogo
      • Trustpilot-Logo
      Unsere Fälle
      SEO für BIM- und VDC-Dienstleister
      SEO für BIM- und VDC-Dienstleister
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      Biologisches Alter Bluttestkit
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      2. Box UK

      2. Box UK

      Box UK is a digital consultancy that offers usability testing services to support user-focused product development. The company works with clients to understand how users interact with websites, apps, and platforms through various types of structured testing. Their approach includes both in-person and remote methods, helping organisations identify pain points in navigation, layout, and functionality. They use tools like session replays and analytics to guide the testing process and inform improvements across digital products.

      Their usability testing work is integrated into broader UX and product strategies. Box UK runs moderated lab sessions, unmoderated remote testing, and additional research methods like card sorting and accessibility audits. The aim is to produce actionable feedback grounded in real user behavior, which teams can use to improve user journeys, boost conversion flows, and reduce uncertainty during product design or redesign processes.

       

      Schlüssel-Höhepunkte:

      • Offers both remote and in-lab moderated usability testing
      • Uses qualitative and quantitative methods to gather insights
      • Applies usability testing to inform broader UX strategies
      • Works with clients across sectors including education and healthcare
      • Focuses on improving navigation, accessibility, and content clarity

       

      Dienstleistungen:

      • Usability testing (moderated and unmoderated)
      • Remote-Benutzer-Tests
      • Accessibility and inclusive testing
      • Mobile usability analysis
      • Guerrilla testing for rapid feedback
      • Kartensortierung und Baumprüfung
      • UX- und UI-Design
      • UX audits
      • Website accessibility audits
      • Benchmarking der Wettbewerber

       

      Kontakte:

      • Website: www.boxuk.com
      • E-mail: info@boxuk.com
      • Twitter: x.com/boxuk
      • LinkedIn: www.linkedin.com/company/box-uk
      • Instagram: www.instagram.com/boxuk
      • Address: Octagon Point 5 Cheapside London EC2V 6AA
      • Phone: +44 (0)20 7439 1900

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        3. UserLab

        3. UserLab

        UserLab is a UX research company based in the UK that focuses on usability testing and customer research. Their usability testing services are designed to support both new product designs and existing digital experiences, with a variety of testing formats such as lab-based sessions, remote studies, field testing, and accessibility audits. They aim to deliver insights quickly, offering a five-day turnaround on usability testing projects to help teams make timely improvements.

        The company also offers research services that go beyond usability, including in-depth interviews, customer journey mapping, and ethnographic studies. These methods help clients gain a clearer understanding of their users’ behaviors, needs, and expectations. UserLab works with clients across sectors like healthcare, housing, and finance, tailoring its methods to fit different product stages and organisational goals.

         

        Schlüssel-Höhepunkte:

        • Focuses specifically on usability and customer research
        • Offers fast turnaround on usability testing projects
        • Works with both digital prototypes and live services
        • Covers both in-person and remote testing formats
        • Partners with organisations across public and private sectors

         

        Dienstleistungen:

        • Prüfung der Benutzerfreundlichkeit
        • Fernprüfung der Benutzerfreundlichkeit
        • In-person and field usability testing
        • Prüfung der Zugänglichkeit
        • Concept and preference testing
        • Usability benchmarking
        • Discovery research and user interviews
        • Journey mapping and ethnography
        • Diary studies
        • UX consultancy and training

         

        Kontakte:

        • Website: www.userlab.co.uk
        • E-mail: hello@userlab.co.uk
        • LinkedIn: ec.linkedin.com/company/userlab-ux
        • Instagram: www.instagram.com/userlabux
        • Address: WeWork Kings Place  90 York Way,  London N1 9AG
        • Phone: +44 (191) 500 7744
        4. Experience UX

        4. Experience UX

        Experience UX is a UK-based consultancy focused on improving digital experiences through usability testing and user research. Their usability testing services help organisations identify the causes behind poor engagement, low conversion rates, and user drop-offs by observing real users interacting with websites, apps, or software. The company handles everything from test planning and participant recruitment to moderated sessions and in-depth reporting.

        They conduct usability testing in both in-person and remote formats, depending on the needs of the project. The research process is structured to deliver clear, prioritised findings that guide design decisions and support overall business goals. Their work includes competitor benchmarking, multiplatform testing, and agile methods that align with fast-moving digital teams. Experience UX aims to help teams understand the root of usability issues and make informed improvements based on direct user feedback.

         

        Schlüssel-Höhepunkte:

        • Specialises in usability testing and user research
        • Combines qualitative observation with structured reporting
        • Offers moderated testing sessions with real users
        • Includes competitor and multiplatform usability benchmarking
        • Works with clients across sectors including education and public services

         

        Dienstleistungen:

        • Prüfung der Benutzerfreundlichkeit
        • In-person and remote user testing
        • Agile usability testing
        • Multiplatform usability testing
        • Competitor usability benchmarking
        • User journey observation and analysis
        • UX design support
        • UX consultancy and strategy
        • Participant recruitment and test planning
        • Reporting with prioritised findings and video insights

         

        Kontakte:

        • Website: www.experienceux.co.uk
        • E-mail: hello@experienceux.co.uk
        • Twitter: x.com/experience_ux
        • LinkedIn: www.linkedin.com/company/experience_ux
        • Address: 91 Wimpole St, London W1G 0EG
        • Phone: 01202 293652
        5. TestFort

        5. TestFort

        TestFort is a software quality assurance company that operates internationally, including in the UK, providing a wide range of manual and automated testing services. The company’s usability testing solutions are part of broader quality assurance programs aimed at identifying interface issues and improving user experience. TestFort focuses on aligning usability testing with business goals by ensuring that applications function well and are intuitive for end users across web, mobile, and desktop platforms.

        The company offers flexible testing formats and supports full-cycle software QA, combining human-led testing with AI-enhanced automation tools. Usability assessments are performed alongside other functional and non-functional tests to ensure the stability, usability, and overall quality of digital products. With expertise across industries such as fintech, e-commerce, healthcare, and media, TestFort adapts its usability testing process to meet the specific demands of different sectors and product types.

         

        Schlüssel-Höhepunkte:

        • Provides usability testing as part of full-cycle QA services
        • Uses both manual and AI-enhanced automated testing methods
        • Operates in multiple industries including healthcare and fintech
        • Offers flexible cooperation models for various project sizes
        • Team includes specialists with expertise in UX and UI validation

         

        Dienstleistungen:

        • Prüfung der Benutzerfreundlichkeit
        • Manuelle und automatisierte Softwaretests
        • QA outsourcing
        • Software QA consulting
        • Cross-platform usability assessments
        • Mobile and web app testing
        • Funktions- und Regressionstests
        • Industry-specific usability testing
        • Test planning and documentation
        • UI performance and feedback analysis

         

        Kontakte:

        • Website: testfort.com
        • E-Mail: contacts@testfort.com
        • Twitter: x.com/Testfort_inc
        • LinkedIn: www.linkedin.com/company/testfortqa
        • Instagram: www.instagram.com/testfort_ua
        • Address: 483 Green Lanes, London, N13 4BS
        • Phone: +44 07 7079 82460
        6. Web Usability

        6. Web Usability

        Web Usability is a UK-based user research and usability testing company that has been active since 2002. The company focuses on testing digital products with real users to identify barriers in usability and improve overall accessibility. They combine qualitative and quantitative research methods to evaluate how people interact with websites and other digital platforms. Usability testing is a core part of their work and is supported by services such as accessibility audits and inclusive testing approaches.

        Web Usability supports both public and private sector clients, offering tailored research and testing based on the specific needs of each organisation. Their usability testing services are often integrated into broader UX efforts, such as information architecture and accessibility-focused initiatives. The company also provides ongoing research partnerships and training packages aimed at helping teams sustain user-centered practices over time.

         

        Schlüssel-Höhepunkte:

        • Focuses on testing with real users to uncover practical usability issues
        • Combines qualitative and quantitative research methods
        • Offers inclusive user testing and accessibility evaluations
        • Works with a range of public sector and commercial clients
        • Provides long-term support through research partnerships and training

         

        Dienstleistungen:

        • Prüfung der Benutzerfreundlichkeit
        • Inclusive user testing
        • Accessibility audits
        • User research and discovery
        • Information architecture testing
        • UX and accessibility training
        • Ongoing accessibility support packages
        • Research partnerships for digital teams

         

        Kontakte:

        • Website: www.webusability.co.uk
        • E-mail: info@webusability.co.uk
        • LinkedIn: www.linkedin.com/company/wup—web-usability-partnership
        • Address: Studio 14, Glove Factory Studios, 1 Brook Lane, Holt, Trowbridge, Wiltshire, BA14 6RL, UK
        • Phone: 01249 444757
        7. Nomensa

        7. Nomensa

        Nomensa is a UK-based user experience agency that offers a range of usability testing services designed to evaluate and improve digital products with real users. Their usability testing methods include both moderated and unmoderated formats, covering remote sessions, lab-based testing, accessibility testing with people with disabilities, and contextual testing. The company supports different stages of the product lifecycle, from early design validation to post-launch evaluation, using usability testing as a key tool to inform product strategy and interface improvements.

        Nomensa tailors its recruitment approach to match study requirements, ensuring participation from relevant audiences including those with accessibility needs. They follow a structured process involving planning, recruitment, testing, analysis, and result sharing. Their usability testing services are part of broader research efforts that aim to identify usability challenges, validate design assumptions, and support more user-centered decision-making. Nomensa works with both public and private sector organisations and is known for its expertise in accessibility standards and compliance.

         

        Schlüssel-Höhepunkte:

        • Offers moderated and unmoderated usability testing across multiple formats
        • Includes accessibility testing with participants who have disabilities
        • Tailors participant recruitment to study goals and user types
        • Supports usability testing at all stages of product development
        • Holds recognition from international digital and accessibility standards bodies

         

        Dienstleistungen:

        • Moderated remote usability testing
        • Lab-based usability testing
        • Unmoderated usability testing
        • Prüfung der Zugänglichkeit
        • Contextual usability testing
        • Guerilla testing
        • Participant recruitment for usability studies
        • Analysis and reporting of usability findings

         

        Kontakte:

        • Website: www.nomensa.com
        • E-mail: hello@nomensa.com
        • Twitter: x.com/we_are_Nomensa
        • LinkedIn: www.linkedin.com/company/nomensa
        • Instagram: www.instagram.com/nomensa
        • Address: 80-86 Gray’s Inn Road London WC1X 8NH
        • Phone: +44 (0) 117 929 7333
        8. Keep It Usable

        8. Keep It Usable

        Keep It Usable is a UX research and design company based in the UK that offers usability testing services for websites, apps, and digital products. Their usability testing focuses on identifying user frustrations and interface challenges through real-time observation. The company uses a moderated approach to gather insights and also incorporates advanced techniques like eye tracking to understand user behaviour on a deeper level.

        The team consists of experienced usability practitioners who conduct testing across various stages of product development. Alongside usability testing, the company also provides complementary services such as UX research and design, allowing them to support clients from insight gathering through to design updates. Their usability testing process results in an actionable report with insights and recommendations to improve product usability and user satisfaction.

         

        Schlüssel-Höhepunkte:

        • Offers moderated usability testing with real-time feedback
        • Uses eye tracking to analyse user attention and interaction
        • Focuses on identifying usability barriers and conversion issues
        • Experienced in testing for well-known brands across sectors
        • Provides research-led insights to support design improvements

         

        Dienstleistungen:

        • Prüfung der Benutzerfreundlichkeit
        • Eye tracking usability studies
        • UX research
        • Conversion optimisation
        • Expert review
        • Remote UX research
        • UX design based on testing insights
        • User testing services for mobile and web products

         

        Kontakte:

        • Website: www.keepitusable.com
        • E-mail: hello@keepitusable.com
        • Facebook: www.facebook.com/keepitusable
        • Twitter: x.com/keepitusable
        • LinkedIn: www.linkedin.com/company/keepitusable
        • Instagram: www.instagram.com/keepitusable
        • Address: Floor 3 White Tower Media City UK, Manchester M50 2NT
        • Phone: +44 (0) 161 883 7853
        9. UserTesting

        9. UserTesting

        UserTesting is a global usability testing and experience research platform that helps organizations collect real-time feedback from users across a wide range of digital products. The company enables businesses to test websites, mobile apps, prototypes, and content with participants from a broad and diverse global network. With its platform, companies can observe how users interact with digital interfaces and gather insights to support product, marketing, design, and customer experience decisions.

        The platform supports both moderated and unmoderated remote testing, making it suitable for enterprise teams that need fast feedback at scale. UserTesting offers built-in recruitment, AI-supported analytics, and tools that help teams conduct usability tests, refine messaging, validate assumptions, and improve decision-making speed. It is widely used across multiple industries by product teams, researchers, designers, and marketers.

         

        Schlüssel-Höhepunkte:

        • Offers remote usability testing with access to a large global participant network
        • Supports rapid feedback for websites, mobile apps, and prototypes
        • Used by enterprise teams across marketing, design, product, and research
        • Includes AI-driven analytics and customizable testing templates
        • Enables moderated and unmoderated research options

         

        Dienstleistungen:

        • Fernprüfung der Benutzerfreundlichkeit
        • Prototype and concept testing
        • UX research and participant recruitment
        • Customer experience feedback collection
        • Testing for marketing content and messaging
        • Product and design validation tools
        • Insights reporting and analytics
        • Enterprise support and professional services

         

        Kontakte:

        • Website: www.usertesting.com
        • E-Mail: press@usertesting.com
        • Facebook: www.facebook.com/UserTestingcom
        • Twitter: x.com/usertesting
        • LinkedIn: www.linkedin.com/company/usertesting-com
        • Instagram: www.instagram.com/usertestingofficial
        • Phone: 0800 058 4004
        10. Fresh Egg

        10. Fresh Egg

        Fresh Egg provides user testing services designed to evaluate how real users interact with websites and identify barriers that impact the user experience. Their approach includes various testing methods tailored to specific needs, such as moderated in-person sessions, remote moderated testing, and unmoderated testing. These sessions help uncover usability issues, understand user motivations, and explore pain points through real-time task-based observation and commentary.

        The company focuses on testing with participants who match target user profiles to ensure relevant feedback. They combine qualitative insights from testing with broader research findings to challenge assumptions, validate existing data, and guide website optimizations. Fresh Egg’s user testing services are typically applied during website redesigns, UX reviews, and conversion optimisation projects to support data-informed decision-making.

         

        Schlüssel-Höhepunkte:

        • Offers in-person, remote moderated, and remote unmoderated testing
        • Applies testing to real-world business scenarios like redesigns and UX strategy
        • Uses qualitative data to explain patterns seen in analytics
        • Tests are conducted with participants representative of real users
        • Helps validate or challenge internal assumptions and other research findings

         

        Dienstleistungen:

        • Moderated lab-based user testing
        • Remote moderated user testing
        • Remote unmoderated user testing
        • Task-based session design
        • Post-test analysis and UX recommendations
        • User persona validation through testing
        • Research support for website redesign projects
        • User experience audits based on test results

         

        Kontakte:

        • Website: www.freshegg.co.uk
        • Facebook: www.facebook.com/FreshEggUK
        • Twitter: x.com/freshegg
        • LinkedIn: www.linkedin.com/company/fresh-egg
        • Instagram: www.instagram.com/freshegguk
        • Address: 1-13 Buckingham Road, Worthing, West Sussex, BN11 1TH, United Kingdom
        • Phone: 01903 337 580
        11. Userfeel

        11. Userfeel

        Userfeel is a usability testing platform that enables teams to observe real users as they interact with websites, apps, or prototypes. The service offers both moderated and unmoderated testing options and does not require a subscription, making it accessible for occasional or project-specific use. Tests can be conducted using either Userfeel’s global tester panel or a company’s own participants. Video recordings capture user behavior and feedback during task completion, which helps uncover usability issues, bugs, and user confusion across devices and browsers.

        Users of the platform can specify detailed tester demographics and screening questions to ensure feedback comes from a relevant audience. Features include voice transcripts, annotations, highlight videos. These functions allow teams to document and present usability problems clearly, supporting UX improvements and informed decisions about product design and performance.

         

        Schlüssel-Höhepunkte:

        • No subscription required for usability testing
        • Allows both in-house and Userfeel-sourced testers
        • Includes video, audio, and transcript recordings
        • Provides highlight reel tools for team sharing

         

        Dienstleistungen:

        • Unmoderated usability testing
        • Moderated usability testing
        • Multilingual user testing panel
        • Task-based scenario setup
        • Tester recruitment and screening
        • Video feedback and voice transcripts
        • Annotation and team collaboration tools
        • Highlight video creation and sharing

         

        Kontakte:

        • Website: www.userfeel.com
        • Facebook: www.facebook.com/Userfeel
        • LinkedIn: www.linkedin.com/company/userfeel
        • Instagram: www.instagram.com/userfeel.ltd
        • Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom
        • Phone: +44 (0) 20 3239 1676
        12. Test Partners

        12. Test Partners

        Test Partners offers usability testing and a broad range of UX research services aimed at improving digital experiences across various stages of development. They provide both moderated and unmoderated usability testing, conducted in their labs or remotely, covering all device types. Their approach extends beyond usability testing to include information architecture research, ethnographic studies, customer journey mapping, and persona development to help align product design with user behavior and expectations.

        The company also delivers services like content testing, focus groups, surveys, expert reviews, and bespoke mixed-method research. They emphasize recruiting relevant participants who reflect the target audience for each project, supporting sectors such as public services, ecommerce, banking, travel, and education. Their experience spans multiple industries, and they offer consultancy to help define the best approach to meet client needs within budget and timeline constraints.

         

        Schlüssel-Höhepunkte:

        • Moderated and unmoderated usability testing available
        • Testing on all devices in labs and remote locations
        • Broad UX research including ethnographic studies and customer journey mapping
        • Professional user recruitment reflecting target audiences
        • Experience with public sector and commercial industries

         

        Dienstleistungen:

        • Usability Testing (lab-based and remote)
        • Information Architecture (IA) research and testing
        • Ethnographic Research and Customer Journey Mapping
        • Focus Groups and Surveys
        • Persona Development
        • Inhaltliche Prüfung
        • Quick Expert Reviews
        • Bespoke mixed-method UX research

         

        Kontakte:

        • Website: www.testpartners.co.uk
        • E-mail: enquiries@testpartners.co.uk
        • Facebook: www.facebook.com/testpartners
        • Twitter: x.com/testpartners
        • LinkedIn: www.linkedin.com/company/test-partners-ltd
        • Address: 1 The Green Richmond Surrey TW9 1PL
        • Phone: 0800 612 2780
        13. Maze

        13. Maze

        Maze is a user research platform designed to integrate with product development cycles, enabling faster collection and analysis of user insights. It offers tools for recruiting targeted participants, running moderated and automated interviews, and conducting usability and prototype testing. Maze emphasizes speed and accessibility, allowing teams to set up studies quickly and gather results in hours rather than weeks, making research a more continuous part of product development.

        The platform also provides features such as AI-powered summaries, automated transcripts, and visual tools like heatmaps and path analysis to help teams understand user behavior. Maze supports collaboration with role-based access controls and enterprise-level security measures including GDPR compliance and Single Sign-On. The company serves a broad range of clients and sectors, focusing on making user research scalable and easier to manage.

         

        Schlüssel-Höhepunkte:

        • Rapid user recruitment with customizable targeting and filtering
        • Automated reporting with AI-generated summaries and themes
        • Visual tools such as heatmaps and path analysis for usability insights
        • Enterprise-grade security and compliance including GDPR and SSO

         

        Dienstleistungen:

        • Moderated and automated user interviews
        • Usability testing for websites and prototypes
        • Teilnehmerrekrutierung und Panelmanagement
        • User feedback analysis with AI-powered tools
        • Continuous user input capture for ongoing research

         

        Kontakte:

        • Website: maze.co
        • Twitter: x.com/mazedesignhq
        • LinkedIn: www.linkedin.com/company/mazedesign
        • Instagram: www.instagram.com/mazedesignhq
        14. Made By Unfold

        14. Made By Unfold

        Made By Unfold is a UK-based company focused on user research and usability testing to support the development and improvement of websites and web applications. Their work centers on understanding how real users interact with digital products, identifying pain points and areas of friction, and providing insights that help guide design and development decisions. The company uses a variety of research methods such as user interviews, usability testing, heatmaps, and accessibility testing to gather meaningful user data.

        The team at Made By Unfold also offers consultancy services to help organizations apply research findings effectively. They work collaboratively with clients from early project stages through to refinement, aiming to reduce risks and improve user experience through evidence-based recommendations. Their approach combines technical expertise with creative problem-solving to address client goals in sectors including tourism, charity, and digital commerce.

         

        Schlüssel-Höhepunkte:

        • User experience research combining qualitative and quantitative methods
        • In-house team based in Bristol, UK
        • Focus on accessibility alongside usability
        • Mix of remote and in-person testing methods
        • Client collaboration from planning through to delivery

         

        Dienstleistungen:

        • Usability testing on websites and web apps
        • User interviews and surveys
        • Heatmaps and session recordings
        • Information architecture testing
        • Prüfung der Zugänglichkeit
        • Competitor and market research
        • UX consultancy and audits

         

        Kontakte:

        • Website: madebyunfold.co
        • LinkedIn: www.linkedin.com/company/madebyunfold
        • Instagram: www.instagram.com/madebyunfold
        • Address: Gather Round, 127-131 Raleigh Rd, Bristol BS3 1QU
        • Phone: 0117 251 0056
        15. Upwork

        15. Upwork

        Upwork is a global freelancing platform that connects clients with usability testing specialists based in the United Kingdom. The platform offers access to a wide range of professionals with skills in usability testing, UX research, user interface design, and related fields. These freelancers provide services to businesses needing user experience insights, software testing, and product usability evaluations, catering to various industries and project sizes.

        The platform allows clients to review specialists based on ratings, hourly rates, and completed projects. UK-based usability testers on Upwork offer flexible engagement options and can handle tasks such as exploratory testing, compatibility testing, user acceptance testing, and accessibility analysis. This approach enables organizations to hire talent suited to their specific usability testing needs without committing to full-time roles or agencies.

         

        Schlüssel-Höhepunkte:

        • Access to numerous UK-based usability testing freelancers
        • Wide range of usability and UX-related skills available
        • Flexible hiring model including hourly and project-based work
        • User ratings and reviews for informed hiring decisions
        • Support for diverse testing tasks from manual to automated

         

        Dienstleistungen:

        • Usability testing and evaluation
        • UX and UI design consulting
        • User flow and interaction analysis
        • Prüfung der Zugänglichkeit
        • Funktions-, Integrations- und Systemtests
        • Prototype testing and user feedback collection
        • Conversion rate optimization and analytics

         

        Kontakte:

        • Website: www.upwork.com
        • E-mail: press@upwork.com
        • Facebook: www.facebook.com/upwork
        • Twitter: x.com/Upwork
        • LinkedIn: www.linkedin.com/company/upwork
        • Instagram: www.instagram.com/upwork
        • Address: 530 Lytton Ave Suite 301 Palo Alto, CA 94301
        • Phone: 866.262.4478

        Abschluss

        In summary, the UK offers a diverse range of usability testing companies that provide valuable insights into user experience across various digital products and platforms. These firms employ a variety of testing methods, from moderated lab sessions to remote unmoderated studies, helping businesses identify usability issues and make informed design decisions. Whether working with specialized agencies or freelance experts, organizations in the UK can find tailored usability testing solutions to fit their project needs and budget.

        Choosing the right usability testing partner involves considering factors like the scope of services, testing methodologies, and the ability to recruit relevant user groups. By leveraging the expertise of these companies, businesses can reduce development risks, improve user satisfaction, and enhance overall product performance. The range of usability testing options available in the UK supports continuous improvement and user-centered design practices essential for today’s competitive digital landscape.

        AI Summary